Being Smart With Your Emotional, Social and Conversational Intelligence®


This article was originally published November 2017, in the WorldWide Coaching Magazine.
By Lyn Christian MCC, CFCC, CCMBIT COACH

In this Coaching Toolkit, I tackle the question: How does one combine EQ, SQ and CIQ (Conversational Intelligence®) in a leadership role?

To make sure we’re all on the same track, let’s look at how Psychology Today defines Emotional Intelligence (EQ) and Social Intelligence (SQ):

Being Smart About Feelings – What is Emotional Intelligence? 

What is Social Intelligence – Why Does It Matter?

The first bit of advice I have for you (if you haven’t already) is read some of the groundbreaking EQ and SQ research that began to surface in the 1990’s. Below, you’ll find a few of my favorites.

The first book I read on the topic of EQ is the seminal work by Daniel Goleman. I have to say, it’s still a classic in my library:
Emotional Intelligence: Why it Can Matter More Than IQ

The next two books are follow-ups to Goleman’s book. They provide a fresh and extended look at EQ and SQ with the added benefit of a read/assessment format:

Emotional Intelligence 2.0

Social Intelligence: The New Science of Human Relationships

Now, the final tool I would suggest combines the best brain science, neuro-chemistry and social science research to harness the power of conversation. It’s remarkable to see how Conversational Intelligence® (CIQ) can influence successful leadership.

Conversational Intelligence for Coaches

I’m in the final days of completing a year of CIQ training. I hope to be certified in this body of knowledge as the year ends. It’s been one of the most valuable pieces of training and certifications I’ve ever experienced. Genuine thought-leadership and alignment of principle to action are what you’ll find in founder Judith E. Glaser as well as in her coursework. I can’t recommend this learning track enough.

If you truly want to know how to integrate EQ with IQ with SQ, become fluent in CIQ. In my opinion, it’s that simple.

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInEmail this to someone