Being Smart With Your Emotional, Social and Conversational Intelligence®


This article was originally published November 2017, in the WorldWide Coaching Magazine.
By Lyn Christian MCC, CFCC, CCMBIT COACH

In this Coaching Toolkit, I tackle the question: How does one combine EQ, SQ and C-IQ (Conversational Intelligence®) in a leadership role?

To make sure we’re all on the same track, let’s look at how Psychology Today defines Emotional Intelligence (EQ) and Social Intelligence (SQ):

Being Smart About Feelings – What is Emotional Intelligence? 

What is Social Intelligence – Why Does It Matter?

The first bit of advice I have for you (if you haven’t already) is read some of the groundbreaking EQ and SQ research that began to surface in the 1990’s. Below, you’ll find a few of my favorites.

The first book I read on the topic of EQ is the seminal work by Daniel Goleman. I have to say, it’s still a classic in my library:
Emotional Intelligence: Why it Can Matter More Than IQ

The next two books are follow-ups to Goleman’s book. They provide a fresh and extended look at EQ and SQ with the added benefit of a read/assessment format:

Emotional Intelligence 2.0

Social Intelligence: The New Science of Human Relationships

Now, the final tool I would suggest combines the best brain science, neuro-chemistry and social science research to harness the power of conversation. It’s remarkable to see how Conversational Intelligence® (C-IQ) can influence successful leadership.

Conversational Intelligence for Coaches

I’m in the final days of completing a year of C-IQ training. I hope to be certified in this body of knowledge as the year ends. It’s been one of the most valuable pieces of training and certifications I’ve ever experienced. Genuine thought-leadership and alignment of principle to action are what you’ll find in founder Judith E. Glaser as well as in her coursework. I can’t recommend this learning track enough.

If you truly want to know how to integrate EQ with IQ with SQ, become fluent in C-IQ. In my opinion, it’s that simple.

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